I was referred to B & B by a friend/neighbor. I called them on a Saturday afternoon when our furnace stopped working during an arctic cold blast this January. Phil the service technician called to let me know his schedule and when we could expect him. He arrived promptly and was courteous and professional. He determined the problem quickly. Fortunately for me, he was able to make the repair without having to replace any parts. So frequently we hear of HVAC contractors charging unsuspecting clients for parts that they do not need. Not this time. Thank you for your honesty and professionalism Phil. You represent your company well.
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