I took my wife's minivan back to Carothers Auto after they worked on it for an issue it had while at a body shop next door. I liked the level of communication they gave me with a friendly approach, so I gave them another opportunity for this second repair. The only complaint I have is that they did not tell me that the diagnostic fee was not rolled into the cost of the repair, so the final cost was about $50 more than I expected.
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