We have been going to Copperview for almost 8 years. I'm so utterly disappointed in how it has continually gone downhill. It has gotten to the point that we will wait to be called back about 15 mins past our appointment time, then another 30-45 mins back in the room for a doctor, making it 45-60 mins past our appointment time to see someone.\r
The care there is hit or miss as they seem to employ a lot of fly-by-night PA's and NP's that come there for a few months and then are gone. The only good person there is Dr. Wallace.\r
The final straw for us was I was on time for my appointment and the doctor hadn't even arrived yet for the morning. There were still 2 people ahead of my appointment, so even if she arrived right then, it still would have been a 45 min wait to even see someone. They didn't even bother calling me or those after me to let us know not to waste our gas and time coming in cause she wasn't even there. Disrespectful of my time is what it is.\r
I think it is beyond rude and disrepectful to make people wait upwards of 1 hour to see a doctor. If I am 15 mins late, I get charged AND my appt cancelled, yet they can charge me AND be almost an hour late getting to me.\r
I will NEVER go back to copperview medical again.
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