My mother introduced me to Freddie Richardson via telephone because she was so pleased with her car buying experience and wanted the same for me. The moment I got on the phone with Freddie, my mind was at ease. Buying a car - new or old - can be a very stressful situation and I knew I didn't have the best credit so I was not expecting much. I had something in mind picked out from the website and came in to check it out and hopefully leave with a vehicle that day since I did not live in town. Freddie met us outside the door with a big smile and treated us both like royalty. He was so friendly and professional, extremely personable and reassuring. Being that it was a Sunday, John Leggio was also working tirelessly to make contact with the financial resources needed to approve the transaction. He never gave up and said ""oh well, this is all we can do"". They introduced me to a car that I never expected to own and I fell in love with it. They worked on the price and somehow got me approved. I WAS THRILLED! I never thought that I would be buying a brand new car, and something that I really really liked. Freddie and John kept us informed of the progress every step of the way and made sure that we were very comfortable while they were working so hard. Every detail of every aspect of the car and financing was explained and we were never rushed or felt like just another sale. They both took time to get to know us and really treated us like family. They say ""mother is always right"", and this time she definitely was because Bill Ray Nissan is the ONLY dealership that I will EVER go to again. Highly recommended! THANK YOU FREDDIE RICHARDSON AND JOHN LEGGIO!!!
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