1/1/13 Update: As other Yelpers note...they are bullies. I had a poor experience and they cannot graciously apologize and accept it. They continue to harrass me by email and are now threatening to defame me by posting that I am a bad customer. How is that possible since I never even used the service...I only felt they had the worst customer service ever...and it should be obvious to you all. \r
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ZERO stars. I filed a complaint on behalf of my friend with the Better Business Bureau. Then I get an email, apparently from one of the partners, Jon Laurent. In my opinion he was not sincerely apologetic and basically tried to make me look like I was ""bullying"" the company by filing a complaint. This is absolutely the worst company I have ever dealt with in my entire life. MY RECOMMENDATION: DO NOT USE THIS COMPANY. God forbid you have a complaint...they totally make you feel like you did something wrong for complaining...THEN...this Jon Laurent would not stop emailing me after I requested that he not. I'm filing a second complaint with the Better Business Bureau on this harassment. \r
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They did not listen to anything I had to stay, accused me of bullying, and did not honor my request, twice, when I asked that they no longer contact me. Steer clear!
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