I brought in my car for an oil change and was told at payment time that that my car ""required"" nicer oil so they put it in and were going to up charge me. My car is NOT fancy and has never needed this before. I felt like I was being taken advantage of for being a woman. Unfortunately, this woman knows about cars, so I refused to pay. I contested this, as I never authorized it, and after an uncomfortable discussion, he agreed not to charge me. I got the vibe that the employee was dishonest about his services. If possible, ask to watch as they work on your car so you can guarantee they are doing what they say.
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