The day before my appointment I received a courtesy email telling me to contact the dealership if I had any questions. I replied within about 30 minutes asking whether I would need a rental for my bulb replacement. I didn't receive a call until 5 hours later asking me to call within the next hour before the service department closed. I would have appreciated the call sooner so I could have adjusted the appointment during business hours. I didn't use the rental and I left a voice message so hopefully everyone that needed to know was made aware.
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