About 20 years ago, my brother gave me a Seiko watch for Christmas. About 10 years ago, it stopped working after swimming with it in the ocean. I tried to have it repaired locally, but no one would touch it. Two Sundays ago, I decided to see if some reputable repair facility could be found online. When I searched Seiko watch repair, R.F. Moeller Jeweler in Saint Paul, Minnesota popped up. Being a fan of Twin Cities radio legend, Tom ""Td"" Mischke, I knew of them as a loyal sponsor of his programs. I sent an email to R.F. Moeller and explained what had happened to my watch and that I was very happy to be able to send it to them instead of some shady company on the internet because it was of great sentimental value to me. Very early Monday morning, I received a reply from James Moeller, director of operations for R.F. Moeller. James said to send the watch to his attention and he would make sure they took good care of it and see that it got fixed. So, I did just that. It arrived there just before lunch last Friday and James contacted me the following Tuesday morning to let me know it was fixed. The repair cost was 25 dollars, 35 total with shipping. When I got home tonight, Wednesday, there was a Fed Ex box on my door step. I opened it up and my watch was packaged inside a very nice zippered case that probably cost more than the 25 dollar watch repair. If you live in or around Minneapolis / St. Paul area, I would highly recommend shopping at R.F. Moeller. I can honestly say that their level of service is well worth the 3 hour drive from my house for any future purchases I might make.
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