I've never had a good experience with any car ""service"" thus far. I made my reservation with Eastern online (thrilled that I didn't have to TALK to anyone) and I received a confirmation email after doing so. I was skeptical. The car arrived 8 minutes early (whaa?!?!?) and I received a very nice notification of this via email. ""Your driver has arrived but will wait for you until pick up time..."" AWESOME! I was greeted with a spotless car, a really nice driver and a speedy delivery to JFK. It was refreshing that they got the basics right. Bonus points for joining the rest of us in 2012 and actually using technology to their advantage. I'll absolutely book them again.
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