In an effort to support local audio, I elected to buy a pair of headphones that I could have purchased for $45 cheaper at Best Buy (via rewards program). However, once I got home and tried them, I found that I did not enjoy them. Within 24 hours, I attempted to return the relatively cheap product (~$300.00). Rather than accept the return, the business pointed to their posted return policy (which I unfortunately did not notice when I purchased the headphone). The policy essentially was the manager's whim (all decisions on returns are the manager's) and, if they were to deem it okay to return them, they charge a 15% restocking fee (something I actually was willing to do prior to the denying a return on an item purchased and not damaged about 24 hours prior). While I can sell the headphones myself, I should not have to, thus this store has inconvenienced me in a way that most retailers would not elect to do. I am relatively new to the area and I have always enjoyed supporting local
more