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TexSun Weekly Maintenance Service Just Awful, Awful, Awful - Review by citysearch c | Tex Sun Swimming Pools & Spas Inc

Tex Sun Swimming Pools & Spas Inc

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TexSun Weekly Maintenance Service Just Awful, Awful, Awful 9/13/2012

Texsun Pool & Spa weekly maintenance service is worse than sin. They charge a premium for shoddy service by incompetent individuals. They didn't maintain salt levels. They didn't maintain chlorine levels. They didn't maintain pH levels. They'd didn't get the air out of the system. They didn't know how to operate the equipment. They wouldn't even let you know if something was broken. I even discovered that they didn't have a clue as to how many gallons of water were in my pool after a lengthy time of them servicing it. And it is not simply a case of one bad apple. I tried dealing with management and discovered that incompetence runs all the way up the totem pole. They'll make you think like any issues you have are aberrations and that they'll fix it, but that is all just smoke and mirrors. They don't return customer calls and they think nothing of blowing off promises they've made. If you want to protect your pool, then whatever you do, don't let Texsun Pools near it. more
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