Oh, where to start. All I needed was a new door. My window was smashed in by someone using a crowbar to put pressure on the window and therefore they damaged the door as well. I heard Leifs on the radio and assumed they were a good company protecting me from the insurance companies, but I got so much less.\r
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I took my vehicle in and was told it would be 7-10 days. I thought that was a little long but perfectly acceptable. I had to rent my own car for I didn't have the right insurance coverage (lesson learned, but that's all on me). 3-4 days later I got a call saying that my insurance company adjuster (or whatever they are called) came and accepted the claim and they were now ordering my door and it would be 7-10 days?? Not sure what happened there as to why the door wasn't ordered in the first place--it was broken into so there was no issue as to coverage and what happened. I would have paid for it myself regardless.\r
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So, 3-4 days go by and I call and they don't have my door yet. Still waiting--and again 3-4 days later I get a call saying they got the door but are backlogged and it may be another week. We are 2 weeks into this now. Finally, I get upset when it's 3 weeks later and so I call in. They haven't started on my vehicle yet, but after talking to a manager and complaining 3 times in one day (that's how many times I had to call in to get them to work on my car Immediately) they finally said ok, we'll get to your car tomorrow. So, another week goes by (excuses were we have to let the paint dry, waiting on a part that wasn't shipped with the door, etc.) and I still don't have my car--it's now been over a month.\r
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So, a little over a month comes and I finally get my vehicle back. Whatever you do--do not choose this company.
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