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BAD BAD CUSTOMER SERVICE - Review by citysearch c | Beck's Furniture

Beck's Furniture

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BAD BAD CUSTOMER SERVICE 9/15/2012

Ok-we've purchased a few items in the past from Becks. last year a dinette set-turned out to be a nightmare then, should have known better than to give them a second chance with a couch and loveseat set last week. Paid cash over $1700 for this set. did not delliver correct color-tried to say it was what we ordered-well I know what the He$%ll I ordered and it wasnt that! so off to the store I had to go after no return phone call to my messages I left. Salesperson "shelly and her manager-"abdul" were defensive and inept completely. salesperson went home in tears after we yelled at them and manager only talked a bunch of smak! now we have to wait unitl tomorrow-another day!-for our couch set..better be the right color/style or they are going to get sued! i have had it with Becks..do yourself a favor and go to nature wood or anywhere else but his crackhead haven of a store! more
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