I have been a customer with Stereo center since 2007 and their excellent service has not changed for me since then. In 2007, I had a tube subwoofer transferred from my old car to new one. They got it done quickly within the hour and securely strapped it into the trunk. They even organized all the wires and cleaned up the trunk!\r
After my tube-sub broke down in 2009 (note that I did not buy this tube-sub from them directly but had it for 8 years prior), I went back to them with a new car in 2010 and asked to get an amp/sub installed. I was very skeptical when I walked in because I wasn't sure what I was looking for, but the guys working there were very welcoming and patient. I let them know my budget and they hooked me up with a new amp/sub/box which I bought from them in-store. They got the job finished within 2 hours as promised. When I went to pick up my car, it definitely sounded very different. I asked them to make some adjustments and felt like I was being really picky about everything but again, they were patient and fixed it up without any hesitation. Took me about a day to get used to the new Sub and I realized that I had forgotten how awesome music can sound; I can never go back to regular audio!\r
I felt that the only downside was that they would try to sell me more expensive things or not let me know what many other products/options were available. I let them know my budget and they just showed me one or two products within that budget range rather than asking me if I was looking for anything in particular in regards to sound/depth. \r
Either way, I am very happy with their overall service. I am reassured knowing that if any problems come up with my amp/sub, I can just drive back to Stereo Center and they will get the problem fixed
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