Absolutely horrible! They're beyond rude and aggressive when you ask any questions pertaining to what may not be included in this ""steal"" of a deal. It's all lies. There are so many hidden fees and they don't include every detail until after you give your credit information. No one is a winner either, they select everyone who fills the raffle out. When asked to speak to a supervisor, I was denied. I luckily got my money back but their approach is horrible and they leave out so many details then hate when you have a complaint about it, they won't let you get a word in edge wise. Great customer service/sales approach....not! Melanie and Barbara are extremely rude and lack ANY people or customer service skills. Do NOT give in, save yourself the hassle and if anyone had an issue, contact the BBB like I and many others have.
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