We had discovered some visible mold in our unfinished basement and quite frankly did not know what to do. We called another company who came in and take a look. They focused on the mold remediation and quoted us about $6000 which covered the remediation and inspection of our personal effects to determine if they were comprimised or could be saved. That seemed like a lot of money for just getting rid of mold, but we were about ready to pull the trigger when we decided to get a second estimate.\r
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Using Angie's List, I solicited ValueDry for an estimate on a Friday. The person answering the phone was very polite and helpful in getting me an appointment ASAP that met my schedule. Darin was very prompt to our appointment time. He was very helpful in explaining a lot and pointing out many things that we did not know. He was clearly very knowledgeable and experienced. He pointed out that remediating the mold was clearly a good idea, but fixing the problem for good was in our best interest. We definitely wanted something done so we would not have to be concerned in the future about it because we had plans to finish the basement. After an interior and an exterior inspection, during which Darin pointed out a few things that we may want to consider doing unrelated to ValueDry's work, he came up with two proposals for us. After evaluating them both, we chose the interior solution and looked for a quick start. He was able to have his team onsite as soon as the next day, but cautioned that it was largely due to ValueDry's very unpredictable schedule. After working out the details of what we needed done, Darin committed to have his team there on Wednesday and estimated about two days work. I received a confirmation call from Value Dry the next day to confirm that the team would arrive on Wednesday morning between 8am and 8:30am.\r
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The foreman, Steve, arrived at 7:45am on Wednesday and politely introduced himself and his team and was ready to get started. They were here for a couple days and did a truly terrific job. Being the curious type, I poked in on them a number of times in the two days and Steve was more than happy to answer any questions I had. He showed me what they were doing and how it all was done. Throughout the entire job, I felt they were very professional and courteous. I have zero complaints with their work and had a very pleasant experience form start to finish. I would have no problem giving this company my repeat business and full recommendation. \r
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