We visited Sokolowski's for the first time today. We were impressed with the food and portion size received. However I noticed the owner (I think) yelling at employees in front of customers. Highly unprofessional! When I went to ask a question about my bill at the end of our meal (after it had already been paid for, I wasn't trying to get out of anything) I was yelled at and belittled in front of an entire line of customers. When I asked him not to be so rude I was again yelled at. I tried calling when we got home to voice my concerns. All I was looking for was an apology. Instead I was hung up on! TERRIBLE CUSTOMER SERVICE!!!! I cannot stress this enough. We were considering taking my mom there with the entire family (12 or more of us in all) for her birthday. That's definitely NOT happening. In fact, we won't be returning anytime soon. The way you treat people DOES make a difference!
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