I don't know who ladybug is, but I think you must have the wrong place. I have been going to this office since I moved back to NJ in 2007 and LOVE it. I usually see Dr Robert Venuti and think he is great and I have NEVER had anyone who checked me in or out be rude. Nothing but nice and always quick and helpful. Will continue to go there as long as I live in this state.
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