Purchased a dishwasher & range, both came in damaged (hidden, could see untill ready to install). Called and was told GE had to handle the exchange or repair. Called GE and had to wait a week for a service perosn to come out. Have to take off work to meet them today. I was told that after the appliances are evaluated it can take another 2-3 weeks for new ones to arrive. Beware if your appliances are damaged, they do nothing to help. Spent hours on the phone. Also there is no way to track your order. Their delivery people are in a huge hurry and don't really give you a chance to take a good look at the appliances when they are delivered.
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