Movers were not well equipped. They did not have any tools and the rental truck did not have a lift gate. Movers were inexperienced where disassembly and assembly took way too long
RESPONSE FROM Christian Brothers Moving:
Mr. Benzinger called to us to complain about the estimate. However the move was estimated at 8 hours, and it took 8 hours. The estimated total was: $1010.00. The final bill after materials costs came to $1108.00
Lift gates are not used for moves because they may ADD TIME TO LOADING, they are not efficient to keep movers moving and they can slow down the process. Lift gates are only necessary when extremely heavy or large items are to be moved, for examples, large safes, riding lawn mowers, or ATVs.
Our movers brought out a basic set of tools for disassembly.
It's a shame to receive complaints about the time a move takes when it takes EXACTLY what was estimated.
We can't please everyone but we sure do try, and more often than not our customers are very pleased with our moves!
Thanks for your feedback, Hugh.
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