My husband and I were very interested in a Jeep Patriot this dealer was selling. The only thing was it needed some major repairs, but no so far could figure out the problem. They did offer to lower the price and sell the car with out a warranty because of this. We drove up on a Saturday (a little over an hour drive from where we are located), and the finance person wasn't even in. So we spoke with Brandon and his wife about some more details and they said to call us first thing on Monday about our decision and that they would hold it until then. We called an hour before they opened on Monday and left a voicemail to let them know we were coming up to purchase the car that day. (We both took of from work and everything!) A few hours later, Brandon returned our call to let us know that would be ok. On our way up we called again to find out a fax number so we could provide proof of insurance and spoke to Brandon. After my husband hung up, a few minutes later we received a call from Brandon letting us know that ""Oh, his wife sold the Jeep this morning and that she must've forgotten to check the voicemails."" First off,reputable businesses check their voicemail. Secondly, it was a lie they they didn't get our voicemail because Brandon called back to confirm after we left it. LIES. Anyway, we were already on our way there so we decided to still go to Crossroads to see if the Jeep was still really there or not. When we got there, there was the Jeep! (I bet it was just pulled aside to make it look like it was sold!) Also, Brandon was no where to be found. What kind of owner leaves a business unattended? Obviously one that does not care very much. The only person at Crossroads was the mechanic who we spoke with and told them what happened. He called Brandon for us to double check that the Jeep was sold and Brandon confirmed it was. Then I asked the mechanic if Brandon's wife had been at the dealership today. He said NO. Brandon told us his wife sold the car that morning. How could she do that if she wasn't even there?! COMPLETE LIES. I would never recommend this business to anyone. Stay away from the games. And for Brandon and has wife--I want you to know we came prepared with $8K CASH for the Jeep. But in the long run, I guess its your loss and our gain because we found an even nicer Jeep Patriot that we paid $10K CASH for. We took it as a sign that the car was just in such bad shape that we weren't meant to purchase it anyway, and I hope anyone else looking at this car (or any other car from Crossroads)knows its not worth it!
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