Maybe I caught this clinic on a bad day, but my cat is too important to me to risk going back. First they couldn't get my cat's record right (they were going to give a shot he wasn't due for yet, until I stopped them) and then they held him way too tight. I've seen lots of vet techs scruff my cats in the past, but these vet techs took scruffing to a whole new dimension. They were downright rough! My cat wasn't aggressive, wasn't hissing or trying to scratch. He was so freaked out after the vet appointment that he howled all the way home in the car and he's never done that before.
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