Gary seemed nice enough, and reasonable. I had brought in a gas lawn mower and electric string trimmer. The lawn mower was done in less than a week. He said he didn't do electric tools, but that he would help me out. I said great! Well, he had me look up all the parts and order them. Then he said he needed a bolt that wasn't part of the parts. An .86 cent item I found out had to come directly from the manufacturer and it would cost me $10.00 to ship it. I said to put the old parts back on, that that wasn't the original problem anyway. He said he didn't want to do that because it wasn't "right". He wanted to do it the right way. The next thing I know I get a call from him saying he knows someone at DeWalt where the part comes from and he will get it for me. I get a call to come pick it up. I pick up and several days later try it out. The problem is not fixed. The line keeps feeding out, even with the new line, and all new parts on the head of the trimmer. I call him and asked
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