when I made the appointment was told they would be out 12-4, witch was fine, called the day of service to ask if I should put air conditioner on then asked if he knew what time guy would be here was told before 2, great! 3:20 called guy still wasn't here was told he was on his way. Called back after 4 talked to owner my time was valueable he replied as is mine, like I was wasting his calling him. He didn't want to listen to me, very rude, talked down to me etc. He needs to take a customer service coarse and learn how to treat people like they deserve to be treated. He will not be receiving any recommendations from me or my repeat business.
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