HORRIBLE! Do NOT go here. \r
I would give this place negative 500 stars if I could.\r
I went here to have my engagement ring re-sized and one of the prongs straightened. Aside from the size and that one prong, the ring was PERFECT. My fiance had just given me the ring, which was a family heirloom, an antique from his great-great-aunt that was from the late 1800s. \r
Mr. Isaac did the following to ruin my gorgeous antique engagement ring: \r
CHIPPED the main diamond. \r
Bent the frame horribly out of shape.\r
Warped the prong\r
Broke the ring, and had to re-fit the small side diamonds in an unseemly, awkward, childishly-done looking way. \r
When I went back to see what could be done, I was friendly and calm in spite of my disappointment. He was ABSURDLY rude to me. His tone and degrading demeanor were the worst part of the experience.\r
Please, please, please avoid this business. \r
I had to go elsewhere to have the ring fixed, but it was not able to be fully repaired and will still never be the same. :( It was appraised at $4,500 and has gone down significantly in value. Worst of all, I will now remember the nightmare of this man whenever I look at this important piece of jewelry that I want to wear for the rest of my life.
more