this is a review of BANFIELD, not petsmart. receptionist extremely rude when dropping off my cats for a dental exam. vet is clueless in how to treat my nervous girl cat (the vet with short red hair, don't know her name). i had never seen my cat so nervous before. previous private practice vets have been so much better and had known how to handle my cats so much better. this place is overpriced, and even with an appointment, you end up waiting over an hour. if you want to walk in, good luck. tried walking in once, and ended up waiting two hours. nobody cares about your pets here and they treat your pets very harshly. such a disappointing office. also, they screwed up on my cat's vaccination history, and without even my approval and giving me notice, they ended up giving my cat a round of female distemper vaccine 2 years early. the vet assistant just said it's ok, the cat will just have a stronger immune system. hope she's right. just plain inadequate.
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