This review is in response to the earlier two posted by the same person. The situation in question was a serious plumbing emergency that occured twice. Because of the issue we (landlord) informed KC Johnson they could enter even though the tenant hadn't responded because it was an emergency. At no time did KC lie to us and at no time did we inform this tenant we had received complaints and wouldn't use them again. KC Johnson has done a terrific job for us and we will continue to do business with them. We are sorry the tenant feels this way. \r
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