We had dog urine in the dining room that needed to be removed. The smell is still there. We would like you to come back and remove. When I used Chem-Dry a year ago to do this the smell was removed to our satisfaction. This time it was not. Please advise
RESPONSE FROM Chem-Dry Of Marin:
Dear Martha,
I am very sorry to hear this. Looking at your records, the last service we preformed you had purchased P.U.R.T. which is our Pet Urine Restoration Treatment, if you would like for one of our techs to come out and apply this treatment we would be more than happy to do so :)
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