Be very prepared for extremely poor customer service. The office staff does not return phone calls in a timely manner. On one occassion I finally went down to the office and rescheduled my appt rather than wait for a call back. Another time, I had actually left 3 messages in one week and finally recived a call back. Wait times in the office are anywhere from 45min-2+ hours. When I was finally able to speak with someone about my concerns, they blamed it on the ""software upgrade"" and the doctor's timing. I have held out long enough and will now be looking for another doctor. If Dr. Reddy ever moves from this practice, I will gladly return to see her. She is very thorough and knowledegable. I just cannot continue to spend an entire day every two months in that office.
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