To those who may read this review: heed my warning... stay away! Like several others who have reviewed this practice, I visited this office since it was suggested by my insurance company. Once you arrive and interact with their employees and dentists, they view you as a cash cow... seeing dollar $ign$ and nothing else. I had a full series of x-rays (not covered by insurance due to the billing code they used), a dental exam (not covered by insurance again due to the billing code they used... one designed for more extensive evaluations) and three cavities filled (wait for it... not covered by insurance). So, for all of these services, I paid the full cost in cash.\r
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To be honest, I felt scammed from the moment I entered and they began to promote their ""extra services"" such as teeth whitening, a tooth guard for nighttime tooth grinding, etc. I continued to state that I was just in for a semi-annual check up to no avail. As I was leaving, they continued to promote these services ""for clients like you."" (I assume they checked my credit score while I was in the dental chair).\r
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I assumed that would be the last I would hear from them, until I received a bill a few weeks later for over $600. I assumed it was a mistake, since my insurance company did not cover any service they provided and I paid the full charge in cash. So I called their billing office. I was told that my insurance company requires that they charge a higher rate than they did, even though nothing was covered. So I asked, ""If I did not give you my insurance information, I would not have to pay an additional $600+?"" They replied, ""Correct."" I then asked if the office accepts my insurance and I was told that they do, but not for the procedures I had. When I tried to explain how insane that sounds to me, the representative became extremely condescending (I assume their billing practices are regularly called into question) and said, ""Well, you just don't understand how dental insurance works."" I guess I don't. But no other dentist in my life has employed such questionable billing tactics (charging more than the full price because I _have_ dental insurance?!?) Ultimately, I paid the $600+ additional charge just so that they would not send the amount to a collection agency (as they threatened) and ruin my credit. I have never encountered a business so shady in my life -- and I am so sorry I ever walked through their door.\r
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One last note. After the cursory dental exam, I was told that aside from the three small cavities (which were filled), my teeth were very healthy. One months after my visit, my front tooth broke off after a massive, chronic infection had eroded my maxilla (lip bone). This is going to require extensive oral surgery (approximately $6,000) and I was told by my oral surgeon that the infection has existed for 6-12 months and should have easily been identified by a competent dentist performing a routine dental exam. So the legacy of my miserable experience with Brighter Dental lives on.\r
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I implore you to learn from my mistake and look elsewhere. If this business is not one massive scam, I don't know what is.\r
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