As a small, family owned business, they were initially very helpful and responsive. When we moved and just ran payroll for the officers of the company, they were awful. They did not update our address/phone number until I made multiple requests. They continually called with reminders after being asked not to call. After many phone calls and questions as to why things weren't being updated properly, we switched companies. We later received notices from the state with fees and penalties for improper filing of our payroll taxes. At each call with an issue, we were told they knew nothing about what was wrong and insisted they did everything properly. I would absolutely not recommend them to anyone.
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