I wanted to write this letter to thank Rod Henrichsen and his Northern CO Plumbing and Drain team for a job very well done. I thought him and his team did an extremely professional job with the water service line replacement and water heater installation. His team provided very prompt, almost immediate service and were able to somehow install a new service line without trenching a ditch through our yard and landscaping. Of the five bids we received for this job, there was only one other that offered boring as a means of installing the service line. This other company not only would have cost us 35 more in labor, but they would not have been able to get the job done until 7 days after Northern CO Plumbing and Drain's completion date. Furthermore, this other company would have had to excavate the driveway whereas his team smartly trenched under the driveway to gain access to the curbstop service valve. I thought I would not only commend him on a job well done, but also thank him for going that extra distance to ensure my wife and I would be pleased with your work by using smarter, less destructive means of accomplishing the task. Lastly, I also wanted to praise him for all of the additional time he and his team took to ensure that the landscaping that did need to be removed, was put back together exactly the way, if not better, than it was originally. Thank you again Rod!
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