Worst experience EVER! I had direct dealings with Tom on several occasions. Not only does he not stick to his appointments but he is rude, late and acts as if you're not time is not important by making you stand around waiting for him. His arrogance, nonprofessional behavior, and ridiculous quotes for almost double what other shops are asking for are just some of the many reasons I will NEVER recommend or go back to Tom's ever again.
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