THEY STOLE! Mysteriously items went missing over the summer. When I called to talk to someone about it they were awful. It was impossible to file an insurance claim against them because they deliver every box they have listed when you move out. What they don't account for is people opening your boxes and taking things out. Several pairs of Prada shoes and Marc Jacobs winter coats did not come back after I stored with them. They were awful on the phone when I tried to figure out what happened with no explanation for how it happened except to blame me. NEVER AGAIN!!!! DO NOT USE THEM!
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