Don't believe the time frames they give you. We called the company we purchased our washer through on 07/19/12 and they schedule Quality Appliance to come out on 07/23/12. When they came out on 07/23/12, they told us 2 - 5 days for the part. They called on 07/27/12 and told us that they would be out on 07/30/12 that the part was in. They would call on 07/30/12 between 8am - 9am to schedule a time frame. On 07/30/12 @ 1:18, I received a call that they did not have all of the part and would not be out until 08/01/12. Why did I receive a call on 07/27/12 stating the parts were in and what happened to 2 - 5 day????
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