Poor service. Scheduled appt for installation last Friday for this Friday 7/13 between 12-5pm. So I took Friday off work and called CTI in mid afternoon to check in on approx arrival time as I needed to run and pick up my son and didn't want to miss them. Surprise, they indicated that they scheduled it for Monday. I said no we schedule it for Friday - well they rescheduled it because this install was going to take more time than it was scheduled for (we were the only one on the schedule when we made the appt). First, they scheduled the amount of time inaccurately and then didn't bother to tell me they rescheduled it for another day. Unbelievable!! Extremely disappointing experience.
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