I have been with B&B and maintained a service contract since moving into my house almost 3 years ago. When I moved into my home, I inherited a 20+ HVAC system that B&B techs miraculously kept running year after year and my service contract cost me pennies when spread out over the course of the year and considering the hundreds of dollars I saved in service calls.
My 20+ HVAC system just died and B&B was to the rescue with a new system up and running within 24 hours. I didn't even consider price shopping the quote because while I might have found someone cheaper I wouldn't have found another company with the unbelievably smart, talented staff that B&B has employed. The guys who came to my house worked a straight 11+ hours to get my new HVAC installed in perfect condition. Furthermore, there is always a cheerful and helpful person who answers the phone every time. The staff all the way around is top notch.
To those who think service calls are expensive, then purchase the service contract. Second, you get what you buy and talent doesn't come cheap.
Thank you B&B for years of fantastic service, I have no intention of going elsewhere!
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