This was the worst move in history. When I scheduled the move I was assured that this company was professional and experienced. I discussed with the rep that my last moving company intentionally took their time to jack up the cost. I explained to her that I did not want to experience this again. I was assured they were professional. They were not. I had to call them to confirm my move. On moving day they showed up late. I called to see were they were and was told that they were 15 mins away. They showed up an hour later. When I expressed dissatisfaction the mover told me that he could just leave. They showed up with no dolly, not moving equipment , no coverings etc. It took them 3 hours to move 20 boxes 3 feet to an elevator and then to their truck. It took them another hour to break down my bed and put the rest of the stuff on the truck. On the way to my new place they movers decided to go get something to eat delaying the move further. They took another 4 hours to unload my things to the new place. All of my major items were damaged and scratched because they didn't have any tie downs or covers. I had to move a few things myself because they didn't have the proper equipment. When I refuse to pay the overage because I felt that they intentionally took that long to increase the bottom line, they called the police on me. I was forced to pay for a service that they didn't deliver or go to jail. Anyone out there please do not support this business. They are scam artist using the old bate and switch. They bait you with the low cost only to provide you with in experienced movers who intentionally take their time to increase the bottom line. They don't even own their own moving trucks. They rent them from Ryder.
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