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Unhappy with scheduling process, actual service was satisfactory - Review by citysearch c | Crystal Crystal Carpet Care

Crystal Crystal Carpet Care

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Unhappy with scheduling process, actual service was satisfactory 7/13/2012

Scheduling was difficult, I scheduled 32 mo in advance, though I would get my first choice because the email said the you typically do, then 3 days before I thought the service would be provided (2 mo after I scheduled) I got my confirm email for my second choice of time. I tried to reschedule, I called the number on e website, couldn't get through, tried to email ack from the confirmation, no response. The emails I did receive were way too cluttered with information and took me a while to actually find what I needed, like when my service was... I kept the appointment, actual survive was satisfactory, they were on time and done quickly more
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