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Editorial review from Citysearch - Review by citysearch c | Soleil Total Fitness

Soleil Total Fitness

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Editorial review from Citysearch 7/16/2012

I am a member of this gym for 6 months, and cannot wait for the year to be over. I would like to know when these other reviewers are going to workout that the place is empty? Because, I have had the experience of the previous reviewer that people stand around and wait for the treadmills...ONLY the treadmills. The other machines are usually not as crowded. I have also found the staff to be less then co-operative when approached with a problem. By-the-way, to the reviewer who said she is personally greeted by name...either you know the owner or they are reading your name off of the cp when you check in. I check in everyday, some of those days I have been greeted, and others no one looks up from their phones to say ""hello"", and never once have I been greeted by name.\r Also, I question these other reviewers who call the bad reviewers liars, whinners,ect. I am pretty sure that they are either employees or they are good friends with the owner. I say this, because I go to the gym EVERYDAY, and in 6 months I have not once seen either of the owners there. The positive reviewers take great lengths to personalize their experience with the owners to the extent that I believe they are involved with the owners in some way.\r This is a business, this is not about racism as one reviewer rambled about, or whining, or self love to be able to love others as another reviewer rambled about. It is about business, and people have the right to complain if they are not receiving the services they are expecting for their money. I found the negative reviews to be quite sincere, as I have experienced many of the same problems. I don't think it is fair to call people liars when they are just relaying their experience. No offense if you want your review to be taken seriously then don't ramble incoherently about racism (which has nothing to do with this) or ramble about self love. Honestly, it's just embarrassing. more
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