Do NOT rent or deal with LANDMARK Realty & Management. This company is a NIGHTMARE to deal with. The property manager is VERY Rude and will NOT get anything done. They took over our property after the previous owner passed away. Its only been 2 weeks and everything has gone downhill. They lack communication and professionalism in every aspect. \r
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They fired the biweekly cleaning staff unannounced and cancelled the weekly trash pickup. The trash bin has been full and overstuffed. They've informed their other property 2 doors down to use our one trash bin for 15 units. They did construction on our floor and because of the lack if a cleaning staff, there is trash in the hallways. \r
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They NEVER once introduced themselves to our friendly apartment complex. The tenants here are all very friendly, professional, and hard working people. Most of the people here have lived here long term and we all know one another. \r
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They also have turned off our water unannounced during peak times without notice! I had to get to work and after a morning workout. I needed to shower up and guess what, no dice. I had to use my Brita water to sponge myself off and then spray cologne. I called our so called property management about the issues and he got irritated that we were calling. Really? You guys told us to contact you directly for any issues. You who assumed the responsibilities of this small apartment complex baring the title MANAGER! How are you going to become hostile and rude to a long term tenant? \r
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I started to search LANDMARK reality online and boy do they have the Worse of the Worse in reviews on all sites. Yelp gives them ""1"" Star! Wow. You know how hard it is to get only '1"" Star? I bet they would've got NONE if Yelp allowed it. Its like getting an award or trophy as a child in participation for doing nothing else.\r
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We've taken pictures and documented all the damage and lack of tenant rights they've already broken in the last 17 days of ownership. Did I mention they walked into our Apartments with no 24hr notice. Ohh, just make yourself comfortable in my place. They're also renting out an apartment that has been deemed un-rentable. The apartment is NOT up to code and the previous owner had to tear it down. The building inspector came and made sure no one was renting it. Some how this company is able to rent it out. We're writing a letter to the city to have it checked out to make sure they're not breaking another law. \r
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Its very nice to have 2 tenants here who are very familiar with the laws and rights. So we've been making sure they don't get away with this and continue to do this to others. Please be ADVISED before renting from this company. They shouldn't even be allowed to state they're a company. \r
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You can't find the real address for LANDMARK because they don't want you to complain to them in person. They don't list a real phone number. This is their real address: 14039 Sherman Way #206, Van Nuys, CA 91405.
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