I have been with Pegasus for 2 years on a property Im renting, I get no call backs when i leave messages, It mon - fri- 10-3 and Sat Sun = forget it. if you have a problem they will send someone next week, they are rude and treat you like you sub-par for renting a house. they will charge you 150$ a day in late fees, even if they are out of the office and drop it in the night drop. they are crooks to the biggest degree. I cant understand how they are in business. They had to fix the toilet handle on my toilet, They messed up and sent the bill to me . they charged the owner $1150 for the after hours service call and a whole new toilet and internals. funny thing is that the guy came to the house on a tuesday afternoon a 130 pm. and was in the house 13 min. he only replaced the handle. I feel sorry for the owner of the house, they got charged for bogus work. They guy smelt so bad it took 2 hours for the smell of him to leave. also they “ came into my house for a 3 month inspection and noticed a few of my personal items were moved around, What business do they have going threw my drawers? i have since added cameras to my house to catch them in the act. I ask the possibility of changing my locks and they said no. they must have a key at all times “ total crooks”
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