My wife and I just purchased a new VW Beetle from Hiley VW in Arlington, TX. From start to finish the entire process went great! Ken was great to work with. He took the time to go over everything about the vehicle, answer any questions, never made us feel rushed or uncomfortable. He worked with the appraisers and got us top dollar for our trade in. Also the transition over to talk with the financing department went very smooth and was very no-pressure. The dealership had actually closed for the day but they were all very willing to stay until everything was done and all of our questions answered. In this day and age this excellent level of customer service is becoming harder and harder to find, so I highly recommend Hiley VW and especially Ken Erwin for all of your future automobile needs!!
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