My Thompson Plumbing Heating & Cooling experience was great from the very beginning. My technician arrived between the designated hours I was given of 1pm-3PM. He was polite when introducing himself, and immediately got down to business. I showed him downstairs to my furnace, he inspected and ran a few tests before heading outside to my AC unit. After about ten minutes of diagnosing the problem, he came back inside and told me he would have the AC fixed in no time. About forty five minutes later, my technician came back inside and told me everything was good to go. I signed a few papers, wrote my check and he was on his way. My complete experience with Thompson was above average from start to finish and I couldn't be happier I chose them.
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