They obviously don't know how important customers are. I have shopped at Spokane Discount numerous times throughout the years and never had an issue, especially when using there e-mailed coupons. It was actually nice to bring them up on your smart phone and not have to worry about printing them or wasting paper. Recently, however, I went to Spokane Discount to buy some stuff that was on coupon via e-mail......IE spend money.... I live a distance from the Spokane Discount store so the trip costs gas, time and with three kids in tow, in the heat, patience. I spent sometime gathering the items I wished to purchase and then was told I had to print the coupons out before they would honor them. Now I admit I should have read the new fine print....but this was a recent change admitted by the cashier. I asked for the manager and they still refused to honor the coupons shown via my Iphone as I have always done without issue. They refused stating that's the way it is and policy.
more