The staff was very friendly and personable. I think my daughters (9 and 10) were too old for the Plum District "Spa Day." We were expecting it to be more like a regular spa with pedicure chairs and manicure tables. One of the girls' nail polish smeared before she left because no top coat was used. I think the employees did the best they could with the less than adequate accomodations and supplies they had at their disposal.
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