I was a customer for the last 13 years... I am not sure what happened, but the last few times I brought one of my vehicles to them I got screwed. If I needed a parts changer I could do it myself. First they said it was a bad battery, then they said it was the starter I finally asked them to put back the old battery and they replaced it with a bad one. My battery was a NAPA and they put in a motorcraft. If you guys work on commission you are doing your business a great disservice. I will never bring one of my vehicles to them again.
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