Had a great one on one experience with my salesman very knowledgeable, profession and courteous. He knew his product and made me feel comfortable and secure in my decision to purchase.\r
The problem was when I got to F&I. I was pre approved so the process should have be efficient and reasonably quick. The F&I manager wanted to talk politics and then presented my with warranty extension options and costs as while as the unit needed protective coating for another several hundred dollars etc. He became annoyed when I would not sign the additional documents even though there was no place to sign. These issues should have been dealt with through sales, in my opinion. The gentlemen got extremely annoyed left the room had a conversation with the salesman and owner in my listening range. We finished the closing and I stated it was nice to meet him he never acknowledged me, replied or thanked me for my purchase. All the effort of the great salesman and customer service went down the "tubes". I h
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