In 02/08 I went on a hunt for new A/C units for my 7 year old home that had builder junk units that liked to break down on the hottest days of the year. After lots of research and recommendations I settled on Hendel's and purchased 2 American Standard \r
(Trane) units a 3 and 4 ton with 10 year warranties. I felt at the time they were honest and didn't try to sell me the most expensive or units with lots of bells and whistles I didn't need. The morning of the install a crew of about 8 or more showed up about 7 or 8 and started taking the old out and installing the new and finished by early afternoon. Damage was done to my ceiling that I didn't notice until after they left and after a phone call Hendel's sent someone out and had the opening and ceiling repaired. I was disappointed the crew thought it was okay to leave it like that but was thankful the company did the right thing. Problems with the 4 ton started early on with it freezing up always in the evening on hot humid days.
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