My last appointment was for a checkup for skin cancer on 6/21/12. I made a appointment for my husband and I 15 mins apart. We waited over 20mins after signing a laundry list of forums. I have been a Atlantic Dermatology twice before but the doctor I was using (Dr. Benjamin) is retiring so I had to use a different one this time. Patricia Hood was who my husband and I saw...I do not feel she performed a skin cancer check as effective as my old doctor. It was more like she was rushing and hardly answered any questions. Later after talking with my husband we found she didn't check under my feet but under his...checked his scap but not mine...gave me information on sunscreen but not him. It didn't make since as we saw the same person. Both my sister and brother have skin cancer so I need someone who is going to do a good job and I do not feel that was done. I will say I do not feel confident whether I am skin cancer free or not at this point...I want to get checked out again. Also I made a appointment for my mother 6/26/12 as she has never been seen and even though I contemplated changing to a different person I knew my mother really needed to go so we went ahead with using Patrica Hood. We didn't make it past the front desk...we sat in the waiting room for a hour on the dot before we got up to leave. We saw the waiting room fill up and empty 3-4 times. We walked to the front desk to tell them we were leaving and the lady was like ""Oh whats your name?"" First of all did you not just seeing her check in!!?!!?!? WOW! After she told the lady her name the lady looked back and we saw her file still sitting on the desk!!!!!!!!! And the lady said, ""Oh we can get you in next!"" Unbelievable! Not to mention because I am self pay...by choice...it costs me more for insurance than to pay out of pocket for my appointments...but they treat you like you are ""less"" or poor I would say. I didn't like checkout at all. I don't know what is happening to this place and the customer service but I will not be returning, nor my husband, mother or brother!!
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